Privacy Policy

1. Overview

This Privacy Policy explains how Kowopay LLC collects, uses and protects your personal data when you use the Kowopay marketplace. We collect only what we need to run the Service well, and we never sell your personal data.

2. Data we collect

Depending on how you use Kowopay, we may collect:

• Account data — name, email address and password.
• Order data — delivery address, order history and messages with sellers.
• Payment data — processed by our payment provider; we store only a secure token, never full card numbers.
• Usage data — pages viewed, searches and device information, collected to keep the Service reliable.

3. How we use your data

We use your data to create and secure your account, process orders and payments, operate buyer protection, provide customer support, prevent fraud, and — where you have agreed — send you marketplace updates. We also use aggregated, non-identifying statistics to improve the Service.

4. Legal bases

We process personal data where it is necessary to perform our contract with you, where we have a legitimate interest in operating and securing the marketplace, where we are required to by law, and on the basis of your consent for optional communications.

5. Sharing your data

We share data only as needed to run the Service: with the seller for an order you place, with payment and shipping providers, and with service providers bound by confidentiality. We may disclose data where required by law. We do not sell personal data to third parties.

6. Cookies and tracking

Kowopay uses cookies and similar technologies to keep you signed in, remember your language and understand how the Service is used. You can manage non-essential cookies at any time. See our Cookie Policy for the detail.

7. Data retention

We keep personal data only as long as needed for the purposes above, or as required for legal, tax and accounting obligations. When data is no longer needed it is deleted or irreversibly anonymised.

8. Your rights

Subject to applicable law, you may request access to your data, correction of inaccurate data, deletion, restriction of processing, a portable copy of your data, and you may object to certain processing. To exercise any of these, contact us using the details below.

9. Security

We protect your data with encryption in transit, access controls and regular review. No system is perfectly secure, but we work to protect your information and will notify you and the relevant authorities of a serious breach as required by law.

10. International transfers

Kowopay operates internationally, so your data may be processed in countries other than your own. Where it is, we use appropriate safeguards — such as recognised standard contractual clauses — to protect it.

11. Contact

For any privacy question, or to exercise your rights, contact [email protected] or write to Kowopay LLC, 30 N Gould St, Ste R, Sheridan, WY 82801, USA.